Online: Accessing your online account will establish contact and allow us to record your account(s) as active. To access your online account, please click “Log In” located at the top-right of this webpage. First-time users will need to establish an online account as a “New User?”. You will need your fund and account number, Social Security Number (SSN) or Tax Identification Number (TIN), name, and email address associated with your account.
Customer Connection: Customer Connection is an automated phone system that gives you 24-hour access to your account(s) and supports speech recognition. To access, dial 800.345.6611 and say, “account information”. First-time users must go through a registration process to create a Personal Identification Number (PIN). You will need your fund and account number and SSN or TIN associated with your account.
Shareholder Account Services: Call 866.840.5469 to speak with an investor services representative, Monday through Friday between 8:00 AM to 5:00 PM ET.
Mail: You can mail us a letter, stating that you are initiating contact on your account(s) with Columbia Threadneedle. Mail the letter to: Columbia Management Investment Services Corp. P.O. Box 219104 Kansas City, MO 64121-9104.